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Refund and Returns Policy

7-Day Return Policy in Pakistan 

 

At Fiorllee , we value customer satisfaction and strive to provide a hassle-free shopping experience. Our 7-Day Return Policy allows you to return eligible products within 7 days of delivery under the following conditions:

 

Eligibility for Returns:

✔️ The item must be unused, undamaged, and in its original packaging with all accessories, manuals, and tags intact.

✔️ The return request must be made within 7 days from the delivery date.

 

Return Process:

Initiate a Return: Contact our customer support team via email, WhatsApp, or phone to request a return. Provide your order details and reason for return.

Approval & Return Shipping: Once approved, you will be guided on how to return the product. Customers may be required to cover return shipping costs unless the item was defective or incorrect.

Inspection & Refund: After receiving the returned item, our team will inspect it. If it meets our return criteria, a refund or exchange will be processed within [3to4] working days.

Important Notes:

🔹 Refunds are processed via the original payment method or store credit (depending on your preference).

🔹 In case of defective or wrong products, we offer a full refund or free replacement at no extra cost.

🔹 Items returned without prior approval or beyond 7 days will not be accepted.

 

For further assistance, please contact our customer support team at +92309 7892331

 

📞 Helpline: +92 309 7892331

📧 Email:info@fiorllee.com

We appreciate your trust in beautybazarr and look forward to serving you! 😊